CRM Integration (Bitrix24, AmoCRM)
TheQueue supports integration with popular CRM systems through a specialized block built on top of the HTTP request.
Supported CRMs
- Bitrix24 (b24) — contact, deal, and task management
- AmoCRM (amo) — sales funnels, contacts, deals
Setup
- Add a CRM block from the context menu (Integrations → CRM)
- Select the CRM type (Bitrix24 or AmoCRM)
- Enter your portal URL and access keys
- Configure the required requests
Bitrix24
Parameters
| Parameter | Description |
|---|---|
baseUrl |
Your Bitrix24 portal URL |
method |
HTTP method (GET, POST) |
header |
Request headers |
body |
Request body |
Use Cases
- Creating a contact on first message
- Adding a deal when a service is requested
- Fetching client data by ID
AmoCRM
AmoCRM integration is configured similarly — enter your portal URL and API key.
Applications
- Automatic lead creation from Telegram/WhatsApp
- Updating deal statuses
- Notifying managers about new requests
- Syncing data between messenger and CRM