Online stores
Retail and services
Collect questions about products and orders while the manager is away.
Support & FAQ
Free
Website Support Chat
Embedded site chat: greets the visitor, collects the question and a contact for follow-up
About this template
Website Support Chat is a ready-made scenario for your site. The widget greets a visitor, captures their question, and collects a contact so you or your specialist can reply — even when no one is online.
The flow is linear and clear: greeting, question, name, and contact. Every answer is saved into a variable, so you instantly see who wrote and about what. Texts and step order are easy to change in the visual editor — no code required.
It is a convenient starting point: install the template, tune the greeting for your product, and optionally add forwarding of the request into your system.
How it works
Who it's for
Service businesses
Salons, clinics, studios
Accept requests from the site and call back using the provided contact.
Online services
Product support
Capture a user's question and contact so your care team can reply later.
What you'll need
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A websiteA page where you embed the chat widget.
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A couple of minutesTo adjust the greeting and texts for your product.
Ready to start? Install this template for yourself.
Don't have an account yet? Sign up and install the template in one click.
+ 14 days of the Business plan as a gift on registration
Frequently asked questions
Do I need a token or key?
No. The template works right away — no keys or external services are required.
Can I change the texts?
Yes, all messages and the step order are edited in the visual editor without code.
Where do the visitor's answers go?
Name, question, and contact are saved into scenario variables and visible in the bot session.
How do I send the request to my system?
Add a final step with a request to your API or database — the visual editor supports this.