WhatsApp Bot

A WhatsApp bot lets you automate customer communication in the world's most popular messenger. Accept orders, answer questions, and send notifications.

Setup

1. Create a project in TheQueue
2. Go to integration settings
3. Select WhatsApp and follow the QR code authorization instructions

Details: WhatsApp Integration

Example: Service Booking Bot

Greeting

Hello! You've reached "Style" beauty salon.

Choose an action:
{buttons:[[Book an Appointment] [Our Services]][[Address & Hours]]}

Booking

Use a multi-step dialog to collect information:

1. Ask for name
2. Ask for desired service
3. Ask for preferred date and time
4. Confirm the booking

Sending Data

Save the booking to a database or send it to your CRM.

Use Cases

• Accepting orders and bookings
• 24/7 customer support
• Sending confirmations and notifications
• Business FAQ
• Collecting reviews and feedback